There are two reasons why these reports may not agree. First, transactions coded to the income statement do not include a Customer: Job. Second, the income statement activity is assigned to a name other than a customer, such as vendors, employees, or other names. The following steps will help you fix this problem. First, create a Standard Profit and Loss report and filter it by Customer: Job. QuickBooks displays a “No Name” column in the far right column. Double click on each amount, in this column, and assign the transaction to a Customer: Job. If the totals still don’t agree, total the report by Payee and filter the report by each other name type. Once all the transactions are assigned to a Customer: Job, these two reports will balance to each other. For more assistance, please contact one of our ProAdvisors at 893-6666.
Authored by Lydia Hancock, QuickBooks ProAdvisor